Kargo politikası

 

HC Group Textile, we are committed to delivering your order as quickly and safely as possible.

Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times
Standard Shipping:
- United States: 9–24 business days
- International: 10–20 business days (varies by destination)

Expedited Shipping:
- United States: 3–7 business days

Delivery times are estimates and may vary due to customs processing or carrier delays.

Shipping Costs
- Orders under $100: $4.99 shipping fee
- Orders over $100: Free shipping

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.

International Shipping & Customs
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours at info@hcgrouptextile.com with your order number and photos.

Contact Us
7940 Kentucky Dr, Florence, KY 41042, United States
Email: info@hcgrouptextile.com
Website: hcgrouptextile.com