Shipping & Delivery

Shipping and Delivery Policy

At HC Group Textile, we are committed to delivering your order as quickly and securely as possible. Please read our shipping policy carefully before placing an order.

Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Standard Shipping (United States): 7-14 business days
Express Shipping: 3-7 business days
International: 10-20 business days (varies by destination)

Delivery times are estimated and may vary due to customs procedures or carrier delays.

Shipping Costs

Free shipping for orders over $100.
Shipping cost for orders under $100: $9.99

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your package using this number on the carrier's website.

International Shipping and Customs

We ship worldwide. International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These fees are the responsibility of the customer and are not included in our product prices or shipping fees.

Damaged or Lost Packages

If your package is damaged or lost during shipping, please contact us within 48 hours at info@hcgrouptextile.com with your order number and photos.